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01/18/2009 11:09 AM
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Countrywide Loan Modification
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Re: Countrywide Loan Modification. Thank you for your quick reply. There is no specific contact number on the 1098 form. There is a contact number on the statement that came with it, but it is the normal "customer service" contact ...
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09/07/2009 12:38 AM
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Bank of America/Countrywide
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I received a letter from Jill Balentine, Senior Vice President of the Home Retention Division with BAC Home Loans Servicing LP. I hav been trying to call the 800 number on this letter 1-800-669-6650 and can not get through. When asked to enter our account number or social security number, it say so such number exist. ... Re: Bank of America/Countrywide. I have 800-669-6607 as a customer service #. Perhaps they can help if you can get thru. It may be the same problem. ...
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02/08/2010 02:14 PM
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Bank of America Loan Modification Success Stories for February 2010?
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I write to Kenneth Lewis (just found out he was replaced with Barbara Dseoer), Customer Service, Bank of America Home Loans Processing LP. Then, I copy an Attorney friend, Timothy Geithner, and SIGTARP. It takes about 6 weeks to start getting .... During the Spring of 2009, Countrywide was in transition to Bank of America and hardly anyone understood Home Affordable, which was what I felt strongly tha I qualified for. But, all I got was a run around for the first few ...
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07/16/2010 12:30 PM
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Home Loans. Better Home Loans Also, julie mccormack mortgage ...
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08/21/2010 01:24 PM
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Concerns About Countrywide Home Loan Modification
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Among the top complaint is that Countrywide customer service reps never tell customers the same thing twice, or that mis-communications or clerical errors have cost homeowners a lot of time and money. As a result of the lawsuit, ...
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01/13/2010 03:09 PM
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Onewestbank foreclosure
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If you received a Countrywide loan, chances are you paid their credit company for your credit report, their title company for escrow and their appraisers for your appraisal. Most people don't realize this happened because it wasn't disclosed in your closing paperwork. The NYT article says that Ocwen, a loan servicer (who happens to have the WORST record of customer service in the US) started its own title company to keep more of the revenue from foreclosures. ...
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12/30/2009 07:34 PM
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Bank of America Loss Mitgiation Employee--Here to answer general ...
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When BOA and Countrywide combined they switched the actual system used to service the loans. It's my guess the rep opened a "task" or work order for a loss mitigation rep to have the appropriate rep assigned (based on .... and not just be a general "this loan violated the law". QWRs must be forwarded to customer service or the legal department, as they are not dealt with in loss mitigation. Sorry I could not be more help, but perhaps the OOP can work it out for you. ...
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09/25/2009 01:37 PM
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Finding out Who negotiator is..
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Re: Finding out Who negotiator is.. I found out that EMC is my investor while countrywide now bank Of America is the servicer of my loan. Does anyone have expierence with EMC? Does anyone know how they work as far as lowering interest rates and approving the modification details? ... If your status remains unchanged after the 10/29/2009, please call and speak to a customer service representative. Please do not call back before 10/29/2009 as that will delay the process. ...
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08/14/2009 08:08 PM
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Anyone else having trouble dealing with NACA?
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After reading through the info available here and considering the experiences others have had dealing with Country Wide and Bank of America I decided that being represented by an advocate like NACA was the way to go. Unfortunately the process to this point has been ... Also on Monday I call and leave a message for customer service with the same thought. NACA claims to return phone calls and emails within 24 hours. Well today is 8-14-09 and... (maybe they meant 24 days) ...
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02/09/2009 03:36 PM
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Car Payment with Capital One
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Hi everyone, My husband just got laid off. We have two car loans with capital one. One of the car is upside down on the loan which means the loan amt. ... After geting the regular clueless customer service who wanted me to pay everything to get up to date I get the "Hardship department". They tell me that the hardship request was denied! Get this, I was denied because I had only made 21 payments to date and the requirement to be put through hardship is 24 payments must be ...
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